Privacy Policy

At Emergency Locksmith Richmond, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you visit our website or contact us.

Data Controller: Emergency Locksmith Richmond
Contact Email: service@emergencylocksmithrichmond.com

Information We Collect

We may collect the following types of information:

Personal information you voluntarily provide (such as your name, email address, or phone number when contacting us)
Usage data such as IP address, browser type, pages visited, and general interaction with the website
Cookies and similar technologies to improve website functionality and user experience

Some information is provided directly by you, while other data is collected automatically when you browse the site.

How We Use Your Information

We use collected data to:

Respond to inquiries and provide locksmith services
Improve website performance and usability
Understand how visitors interact with our site
Communicate service-related information when requested
Maintain security and prevent misuse

We do not sell or rent personal data to third parties.

Cookies

Cookies help us understand website usage and improve functionality. You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Some features of the website may not function properly without cookies.

Data Sharing & Third Parties

Your data may be shared only when necessary:

With service providers who help operate our website or communication systems
To comply with legal obligations or protect our rights
With analytics or hosting providers strictly for operational purposes

All third parties are expected to handle data responsibly and securely.

Data Retention

We retain personal data only as long as necessary:

To respond to inquiries or provide services
To meet legal or regulatory requirements
To maintain legitimate business records

When data is no longer required, it is securely deleted or anonymized.

Your Rights

Depending on applicable laws, you may have the right to:

Request access to your personal data
Ask for corrections or updates
Request deletion of your data
Object to or restrict certain processing activities

To exercise these rights, please contact us using the email above.

Website Availability & External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and take effect immediately upon publication.